FAQ's

Where is my order?  

Regular shipping usually arrives within 10 days, check your confirmation email for updates on shipping arrival, a tracking number and other pertinent information.  If something is amiss, contact us and we'll look into it right away!

Can I return this?  Please review our policies.  

How can I find out more about National Geographic Big Cats Initiative? 

Dereck and Beverly Joubert, conservationists and filmmakers, have been working to help save big cats, other key wildlife species, and their habitats for over 30 years as part of this initiative.  Check out the National Geographic Big Cats Initiative page for the latest information and fabulous photos of these great cats.